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Merlin FM2, line assignment problem. 3

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klabacka

MIS
Jan 13, 2005
8
US
I have had same Merlin II fm2 for years, the other day all voice terminals started acting weird, except the attendant at ext 10. Extension 10 has correct line assignments all others unable to reset. I have reset processer, and removed and restarted system in hopes of rebooting would solve. It appears that the processer went bad or my 408 card went bad.
 
Sounds like the memory backup battery on your processor has died, so first thing you should do is replace it.

A Merlin II defaults to a pooled system, so only attendant positions will have line appearances, and all other extensions will have 2 pool buttons. You need to change the system mode to square to be able to assign line appearances to non-attendant extensions.

Manuals for your system should be available at
Brian Cox
 
You are awesome I found manual on line and followed admin for square system set up and POW!. THANX!!!!!!!!!! P.S. The battery on the fm2 processer board appears to be permanently attached to the board :( Any suggestions on replacing that?
 
You can solder in a new Battery from

I'm sure Brian can get you one

~Don~
 
Legend Processors are TOO CHEAP, just upgrade to one of those.
 
I forgot to say:

Upgrade to one of those WITH A PCMCIA CARD for back up.

Last year I had a customer with the same problem you describe.

I bumped them up to a LEGEND and BINGO! no more problems.
 
Will my voice terminals (bis-34,22,& 10's) work with Legend?
 
Legend YES, Magix NO!

All you would need is a processor change out.

A little programming, and you will be done.

All cards in the MER II will work in the LEGEND.

Then you can sell 'em voice mail.
 
Great idea "merlinman", I would like to talk in person with you about this further. Can you post a number where you can be reached. Thanx :)
 
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