We have an SL-100 with the M3900 series phones attached to it. For voicemail we are using Call Pilot.
On the 3900 series phones there is a key labeld "message". If you press the key when the light is lit, it works fine. When you press the key when no light is lit, it gets a fast busy.
We have serveral Meridian PBXs (opt 11, 61, etc) and the key will send the caller to voicemail by pressing the key, regardless of if their is a message light lit. We are being told by our vendor, that the SL-100 doesn't work that way. Has anyone else come across this? I can't imagine that this is the case.
On the 3900 series phones there is a key labeld "message". If you press the key when the light is lit, it works fine. When you press the key when no light is lit, it gets a fast busy.
We have serveral Meridian PBXs (opt 11, 61, etc) and the key will send the caller to voicemail by pressing the key, regardless of if their is a message light lit. We are being told by our vendor, that the SL-100 doesn't work that way. Has anyone else come across this? I can't imagine that this is the case.