Meridian SL-100 & Call Pilot Funcionality

[mcwxmcw]

We have an SL-100 with the M3900 series phones attached to it. For voicemail we are using Call Pilot.

On the 3900 series phones there is a key labeld "message". If you press the key when the light is lit, it works fine. When you press the key when no light is lit, it gets a fast busy.

We have serveral Meridian PBXs (opt 11, 61, etc) and the key will send the caller to voicemail by pressing the key, regardless of if their is a message light lit. We are being told by our vendor, that the SL-100 doesn't work that way. Has anyone else come across this? I can't imagine that this is the case.

 

[nortelinsd]

How is the message key programed?
Do you have: KEY xx mwk yyyy
(were xx = key number) (yyyy = DN to access Call Pilot)

I have 39xx phones and if you go off hook and press the key wether you have a msg or not it calls voice mail.

Duke BB!
Go Blue Devils!

 

[johnpoole]

post the tnb of that set

john poole
bellsouth business
columbia,sc

 

[dmsman]

You vendor is correct on the SL100, the key is assigned the MWT option. The key will only dial when it is lit, otherwise you will recieve the fast busy.

 

[johnpoole]

i am curious as to the switch type. sl 100 accepts the 3900 series sets. that was the reason i asked for a tnb, wanted to make sure the post should have read sl 1

john poole
bellsouth business
columbia,sc

 

[mcwxmcw]

Thanks, I'll do some more research and post back here.