Meridian Option 81 - How to restrict inbound calls to extension

[olympus41]

I am trying to restrict calls from going to an extension within our office. I want to set this phone up for outbound only.

Thanks

 

[RS528]

Enter in the CLS RDI or give the phone a number outside your numbering range.


Ronald

 

[johnpoole]

couple of was to do that, you can stop did using an idc table, you can block internal via 7 digit ext number. rdi works if you have that package turned on.

john poole
bellsouth business
columbia,sc

 

[olympus41]

This is the error I get when trying to apply CLS RDI:
SUPP package 131 not equipped.

 

[TedSobo]

Lets get some more information here. Are you restricting all calls coming inbound to this set, outbound calls are for in house only, external, to a single route only??

You can accomplish some of what you want by making the set a hotline set, but need more info.

 

[olympus41]

I want to block ALL incoming calls to this set. I want to allow outbound to any number from this set.

 

[zog99]

if you have mail you can setup a message, point i/c calls to it, saying... calls to this number are not allowed, then dissconnect them

 

[Johnthephoneguy]

The easiest way to do this is as previously stated, just make the DN of that set a 5 or more digit extension, this way it can not get outside calls (if your CO is sending 4 digits) then you don't have to worry about anything, plus if you have others the same way you can make them a range of 5 digit numbers and know instantly this phone doesnt take calls.

 

[TedSobo]

I agree with John, you can make this set have a DN that's not part of the DID range or a 5 digit number, but unfortuneatly it does allow in house calls to dial that number. Is that what you want?

 

[RS528]

You also can give the phone a Make Set Busy key (Key xx MSB)and activate it al the time.

 

[johnpoole]

add a msb key, press the key, and then null the key, see if the msb stays active?.. i use 7 digit numbers on guest phones, you could dial them, if you guess the number, i don't transmit the dn to display sets

john poole
bellsouth business
columbia,sc

 

[Johnthephoneguy]

In the last call center I worked in we had managers that had DID lines coming in, and every agent on the floor had a 5 digit extension, so they could never receive an incoming call on their set ( except the ACD calls) it is a simple solution

 

[roupe]

I agree with johnthephoneguy's advise. You need DN expansion PKG 150 to program internal directory numbers from a max of 4 to 7 per dn.