Meridian Norstar Phone Voicemail Issues

[WestmountEvent]

Hello!

I am in desperate need of help. We have a meridian norstar phone in our office and I somehow messed up the settings for the voicemail in an attempt to change the password and greeting (we bought the business over).

Earlier, I would hit feature 981 enter the password and have access to voicemails. All our lines were connected to one voicemail box. Now when I hit feature 981 it says "log:" and asks for a mailbox number and password. I tried calling the phone lines and the voicemail is not the one I recorded and I can't access the messages.

I believe I'll have to reset to go back to earlier settings.

Please help! Thank you!

 

[curlycord]

It says log because there is no mailbox behind that set.
You would need to reset the password for the other phone that is answering to listen to the messages
You would also need to program the phone systems to avoid that set picking up.

You need to call a vendor to get a tech to site or get remote paid support by the sounds of it.



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