Meridian Mail - Reset a users password from the Administrative System

[hassoh]

What load do I need to go iinto in order to reset a end users password on Meridian Mail?

 

[srmega41]

You need to actually do it from the Meridian Mail terminal interface. Once there, go to the user's mailbox and there is an option key to change password. I am not aware of any way to do this from the PBX interface.

Hope this helps,

Scott M.

 

[zog99]

Log on to mail administration

Main Menu
Select Option 1 (User Administration)

User Administration

Select Option 1 (Local Voice User)

Select F8 (View/Modify)

Enter mailbox number

When mailbox details appear on screen carriage return to
Logon Status
If disabled, enable by using arrow keys to highlight Enabled.

(If reset due to password being lost)
Select F9 (change password)

Enter New Password and Carriage Return

Re-enter New Password and Carriage Return

Select F6 (Save)

 

[hassoh]

how do i get to that interface? i can get to the meridian option 11 without a problem. is it a totally different interface?

 

[mluckie1]

While at the ">" enter AX then return. To exit hit CTRL and ] at the same time.

 

[johnpoole]

if you have the user name and password for that term, you should be done. there is no longer a default password, nortel forces password change on install

john poole
bellsouth business
columbia,sc