We are having a problem with the Meridian Mail portion of our Option 11 system that has just occurred in the last couple of days. When a user tries to retrieve their voicemail, it tell them "it is in use" and will not allow access. This has happened to a couple of people so far. Any ideas?
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Meridian Mail "in use"
- Thread starter RonMusick
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bigindian65
Technical User
what status you getting? in service? Idle??
Mato' Was'aka
Mato' Was'aka
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- #3
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Going out on the limb, but this sounds like disk corruption.
Have you, or can you do a full backup to tape? If there is a disk problem the backup will fail.
I would suggest you use an older tape as well (2nd tape) just in case....reason being that if the back up fails, you have wiped the tape and there is no recovery.
Have you, or can you do a full backup to tape? If there is a disk problem the backup will fail.
I would suggest you use an older tape as well (2nd tape) just in case....reason being that if the back up fails, you have wiped the tape and there is no recovery.
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- #7
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