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Meridian Mail question

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hd2004

MIS
May 12, 2004
17
CA
Is there a way to disable incoming voicemails, but still keep the external greeting? A user is going on holidays and would like to inform his users to call other numbers if they call his line, but does not want them to be able to leave a message. Thanks.
 
I would build an Announcement for the user in the Voice Services Administration and then use the VSDN table to link his extension with the announcement (AS).
When the user returns, delete the VSDN entry.

You don't need to make any manual changes to the user's voicemail account, and other internal users can still use express message services.

Cheers,
 
You can use TAG (temporary absense greeting) and disable message reception. Which is more apropriate way for the given case.
 
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