meridian mail port use history 1

[marig]

Is there a way I can track the history of Meridian Mail port use? I know I can see a snapshot at any given moment with DSP PORT STATUS, but I need to see at what times of day all the ports are being used.

We have Nortel Option 11C switch with Meridian Mail release 22 [I think it's 22]. We have a 6-port voicemail system and are trying to decide whether it's worth it to bump up to 8 or 10 ports. I want to see how often all 6 ports are being used.

No, we don't have MAT.

 

[foliveras]

Hi, just go to the Administration screen and select SEER Reports and filter the date and times that you want to look into your traffic, and you can even print the report in paper. Hope this works. Good luck!

 

[marig]

Any guess as to what SEER class I should be looking in for this kind of information?

 

[Reusser]

From the main menu - Select 6 (operational measurements)
From this menu - Select 2 (Traffic)
From this screen - arrow down to Channel usage detail and select Yes

Enter a date and time range to report on
Select either view or print

 

[marig]

Thanks, but this is still not telling me what I want to know. It gives the usage of the channels during 1 hour increments...which is helpful to see busy times. But it doesn't tell me that at a specific point in time all 6 ports were being used. Meaning the next person to try to get into voicemail got a ring ring ring - no answer.