Meridian down, cannot resurrect

[SteveLord]

Had this happen before. Power goes out, puny UPS dies after 5min and then power comes on shortly after.

Of course, I usually do the procedures involved in LD 48 with AML 9.

Problem is its not letting me re-enable it this time.

>LD 48
LNK000
.STAT AML
AML: 09 ESDI: 09
  LYR2: DISABLED    LYR7: DOWN DSBL
.ENL AML 9 ACMS
.
CSA001 9  13:16:12  6/11/2007   4
LNK000
.
AMLM024  08

CSA001 9  13:16:16  6/11/2007   4

I've rebooted the VM several times and even the entire PBX with no luck. I know this noisy HD is on its last life, but it's being replaced by a tech Saturday and it would really suck if this thing died now.

Is there a way to check the cards? Disable/enable? Tried searching through here and saw reference to it, but not the actual commands.

HELP! Thanks!



IT Admin (PBX Newbie)
Nortel Option11
Version 1411
Release 21
Issue 7+
MerMail 10.7.2

 

[yyrkroon]

if you have a tape drive connected, remove the tape drive then reboot the MM, then enable the aml with acms and wait.

if you don't have a tape drive connected, pull the processor card (68k card?), wait a few, reseat the card and enl aml with acms

make sure aml is disabled before you do any of this.

otherwise, looks like you might have to replace early

 

[SteveLord]

Pulled the whole MerMail piece out and slid it back in. Booting up now.

No tape drives at all.

I get

BSD POWER OK
BSD090 MAIL

upon boot. I think thats normal stuff.


Everything is already disabled. I just cant re-enable it without the terminal spitting our a line everytime I try to type.


IT Admin (PBX Newbie)
Nortel Option11
Version 1411
Release 21
Issue 7+
MerMail 10.7.2

 

[SteveLord]

This just started to show up on my Procomm screen. This was just after doing an AX and it freezing up, and reboot.

Program Resource Manager [Arg="


***
GFGFGF"]  Node 1 Ver. MM10
PRM(Info): Using software volume :BOOT100:
PRM: Waiting for Seer Server to register
AML-1-4-4
PRM SetMMBlock: DoShutMM set to FALSE 0
PRM InitSystem: MaxProgs calculated to be 50
PRM Audit: Audit task is up
PRM InitSystem: starting  VS  node 1  prog 0  sibling -1
PRM: doing FOX security check

IT Admin (PBX Newbie)
Nortel Option11
Version 1411
Release 21
Issue 7+
MerMail 10.7.2

 

[SteveLord]

LD48 (on the terminal) is now showing LYR2 in AUTO SETUP and LYR7: DOWN DSBL AUTO SETUP

ESDAA002 9
CSA003


IT Admin (PBX Newbie)
Nortel Option11
Version 1411
Release 21
Issue 7+
MerMail 10.7.2

 

[SteveLord]

Ok its working again. Now I don't have to worry about the receptionist killing me for at least another day.

I saw the FOX Security Check come on on my Procomm screen, decided to let it do its thing. Then I found myself in Meridian Mail and a minute later, Auto Attendant and VM were back up.

Only thing I can think of...was that even though the AML 9 was showing as disabled, I decided to run the DIS command anyway, and it looked like it took it, instead of spitting out an error. Rebooted the VM again and then FOX was going and I was just STATing the AML 9 on the terminal screen while FOX was going on the Procomm screen.

Can't wait till this HD replaced on Saturday because now I have to clear voicemail storage. I look forward to rebuilding all 56 boxes myself if I don't have to deal with this crap anymore.

Time to sneak back to my office and take a breather. =)


IT Admin (PBX Newbie)
Nortel Option11
Version 1411
Release 21
Issue 7+
MerMail 10.7.2