Meridian console unable to connect to PBX 1

[BodgeTelecom]

Hi there

Our reception have a problem with one of their meridian consoles in that it will not come off of 'Nights'. If you unplug the power and then plug it back in then it changes to 'Busy'. I then found the screen on the connected computer that hadles incoming calls is saying 'PBX initialization failed'.
So basically the system cannot connect to the PBX even though nothing has changed.
Any ideas anyone?

thanks
Tim

 

[wolfi24]

Check the handset !

Wolfi

 

[BodgeTelecom]

Thanks Wolfi

I'd already fiddled with the handset, swapped it with the one from the working console etc...
But i just went unplugged the power to the console, plugged it back in, unplugged the handset, plugged it back in, unplugged the console, plugged it back in, and did that repeatedly until it got a connection to the PBX?!?
So the console has it's connection back, but it still won't work right. I've logged a call with our Meridian guy at BT to see if i can get new consoles. They're 18 years old and could do with some retirement methinks.

Thanks again
Tim

 

[cmawbey]

stat the 2250 tn's they maybe DSBL