Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Meridian console unable to connect to PBX 1

Status
Not open for further replies.
Jun 13, 2007
37
GB
Hi there

Our reception have a problem with one of their meridian consoles in that it will not come off of 'Nights'. If you unplug the power and then plug it back in then it changes to 'Busy'. I then found the screen on the connected computer that hadles incoming calls is saying 'PBX initialization failed'.
So basically the system cannot connect to the PBX even though nothing has changed.
Any ideas anyone?

thanks
Tim
 
Thanks Wolfi

I'd already fiddled with the handset, swapped it with the one from the working console etc...
But i just went unplugged the power to the console, plugged it back in, unplugged the handset, plugged it back in, unplugged the console, plugged it back in, and did that repeatedly until it got a connection to the PBX?!?
So the console has it's connection back, but it still won't work right. I've logged a call with our Meridian guy at BT to see if i can get new consoles. They're 18 years old and could do with some retirement methinks.

Thanks again
Tim
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top