Meridian 11c Keycodes

[lexer]

Hi, a customer has a Meridian 11c rls 25.30, The PBX software is corrupted it shows the message Bad Reason Data" at the startup, The problem is that can't use the FBUG procedure and reinstall the software because The customer doesn't has the Keycodes? If I post the PBX ID can someone please download the keycodes?

 

[phones1]

Don't think they're available any more, I may be wrong though. If you can do FBUG can you log into PDT before the sl1 starts & strip out the keycode that way??

Remember if it doesn't work hit it harder

Scott UK

 

[Firebird Scrambler]

It's still possible to get some of the site ID information via Avaya's KRS system but not the actual keycodes unless you are one of the partners associated with that site ID.

What I would do is to boot it up and do "Ctrl" I to get to the install menu, then go to "3" and I think another on to list out the installation summary. This will tell you a fair bit of information on packages and licenses etc.

Also look around the system for any old Nortel keycode sheets. Some engineers used to leave them in the tray in the cabinet.

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website =

http://somertel.com

linkedin

 

[lexer]

Thanks for your answers, I dont have access to Avaya's KRS, The pbx was selled by another partner.

 

[phones1]

I'd still try accessing it via PDT at the earliest point following a restart (before it tries loading/ starting SL1 services) I did it once before years ago & sure I managed to get out of jail

Remember if it doesn't work hit it harder

Scott UK

 

[lexer]

Hi phones1, Please, Do you have the procedure to get the keycodes using PDT?

 

[bignose21]

If you have the TID I can look at KRS but like Firebird says you have to be associated with the site to download, but i can see whats there.

 

[lexer]

Thanks, Site ID/System Id : 10199235

 

[KCFLHRC]

My view shows no KeyCodes but it does show this

Dist PO No=D211151
Order Number=N54391
Serial Number=10199235
Order Date=02/21/02
Ship Date=02/26/02
Security Id=10199235
Aux Id=10199235
Feature Set=Unified Network Services (NTSK02KQ)
Additional Packages=(None)
S/W Release=25.30
ISM Parameters=
TNS 2500
ACD_AGENTS 1000
ACDN 300
AST 300
DSL 100
LTID 100
RAN_CON 12
RAN_RTE 2500
MUS_CON 100
Wireless_Telephones 2500
Digital_Telephones 2500
Analogue_Telephones 2500
TMDI_D-Channels 0
ITG_ISDN_Trunks 0
Attendant_Consoles 2500
Class_Telephones 2500
Data_Ports 2500
Phantom_Ports 2500
Traditional_Trunks 2500
Internet_Telephones 0
Survivablility 0
BRAND 0

 

[lexer]

Thanks,I think to see keycodes have to be an user from Avaya with more permission on KRS

 

[KCFLHRC]

I have KRS permissions but we aren't the Vendor of record so it is hidden

 

[bignose21]

I am the same just view. If you have KRS access you can open a keycode access request (DOR) to get it associated with your login. When I have done it in the past normally done in 24-48 hours

 

[jose.marti]

Try it

10737007 40722622 16431046

 

[janaya]

I thought on an Option 11C, you can just do an SLT and at the bottom it will provide you with the keycodes you need to enter when rebuilding. You should also make note of the license limits as you will need to change those when reloading as well.

John Anaya
Amdocs Inc.
ACSS/ACIS - CS1000 Rls 7.5/Call Pilot 5
ACSS/ACIS - SME - IP Office 8.0
APSS/APDS - Avaya UC Services

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