Meridian 1 integration with Cisco Unity

[DEEPest]

Integrating Cisco Unity with 81C 25.40:

2616 sets emulated to the PIMG box. Followed the procedure as per Cisco guidelines:

http://www.cisco.com/en/US/docs/voi...ation/pimg/guide/cucintpimg090.html#wp1060852

2616 ports are hunting/fwd'ed to the next port and so on. When trying to retrieve message from a Nortel set it works fine when it lands on the first port. The Cisco Unity does not recoqnize the second call that comes to it as it has the forwarding/hunting information on it i.e : xxxx HUNT xxxx. This results in genric message rather than asking for mailbox password or so to say "PIN" in Cisco's terminology. Anybody knows what could be the solution? Is it some config issues?

Have even tried with a dummy ACD queue forwaring to the first 2616 port but same results. Have not tried the third method (GHT)mentioned in the Cisco guide as it needs pkg 120.

Thanks in advance,

 

[johnpoole]

your forwarding to the acdn? try building a cdn, dfdn to the acdd, then forward to the cdn.. might not be the cure, but it would be the next thing i would try

john poole
bellsouth business
columbia,sc

 

[DEEPest]

John,

I tried building a ACD DN which forwards to the first DN of the PIMG |(supposedly the hunt DN for the VM). In this scenario : even the first caller fails (gets generic greeting instead of requesting to punch in the mailbox password). Basically, with ACD too M1 brings in the forwarding info with it which CISCO is not able to recoqnize.

Thanks for your response.