Meridian 1 Attendant pc console

[ninetoes40]

We use the Meridian PC software for our console on the CS1000 and we are upgrading to windows 10. I tested it with windows 10 and it works fine but how do I register the software now that Nortel is gone? I called the old number and it comes back to a company called Affiliated.



Thanks, Dave

 

[Johnthephoneguy]

I reach them at the old number 1-800-242-2121, Avaya.


JohnThePhoneGuy

"If I can't fix it, it's not broke!

 

[ninetoes]

Thanks. I called that number and they had no idea what I was talking about. I've seen some posts where this software is not supported anymore.

 

[StanleySteamer]

If you still have the old PC that the Attendant PC was running on then you should be able to view the Serial # and Registration #.
I can't remember where it is exactly but I don't think it's hard to find. Pretty sure that's all you need. There might be an "Inst Code" - I don't recall ever using that but I have it noted with Serial# and Reg#.

 

[ninetoes]

I did find the serial number and registration number and when I put those in on the new PC it asked me to register it. That's when the old number pops up that is disconnected.

Thanks Dave

 

[Johnthephoneguy]

When you call that 1-800-242-2121 did you listen for the prompt that says if you are a former Nortel customer press 1? I call them often for cs1k replacement parts.

JohnThePhoneGuy

"If I can't fix it, it's not broke!