Memory required on remotes

[smeyer]

What is the recommended memory on citrix remotes? We have issues with the remotes locking up under certain applications and were wondering if this is a setting issue or hardware?

 

[xiong]

By remote, I assume you mean client. And the clients requirements will depend on the Operating System of the client, and how you are connecting.

Generally speaking, so long as the operating system has met it's requirements, the Citrix client should have enough operating space to function. The client has a very low memory and processor utilization, with the bulk of the load on network/IP traffic.

If the client is locking up, try checking the client configuration. Lower the screen resolution, color depth, and turn off sound integration. Check that you have the latest version of the client installed.

You can also shadow a session to see if the application being run has frozen, then you can start troubleshooting the server-side.

 

[smeyer]

Sorry I am a newbie to Citrix and got this issue thrown at me. Yes, I meant client. We are using Windows 2000 clients with 128MB ram.

I am not certain which is locking up whether the client or the application. How do I tell for sure?

Is there a place to go to look for Citirx problems so i can rule Citrix out?