I have a new BCM450 with megalink and when we make outgoing calls the person we call sees our extension (intercom) name. It looks like they see a name from the BCM and not the name we requested on the megalink. How do we get rid of the extension names? We removed the names associated with the extensions and now the people we call see our extension numbers along with the company name. We are not networked with another switch.
Also, when we call any cell phones they see 'unknown number' instead of our name and extension number.
Any assistance would be appreciated!! Many thanks
Also, when we call any cell phones they see 'unknown number' instead of our name and extension number.
Any assistance would be appreciated!! Many thanks