Meet Me?

[TBarrnes]

I have a G3si version 12 software. I was wondering if I need any special hardware or software to set up a Meet Me Conference line. If not, can someone post the steps to set it up?
Thanks
TJ

 

[SF0751]

It's available to you if you paid for the right-to-use. If you look on your VDN screen, you'll see "Meet-Me Conferencing?" on the first page if you have Meet-Me capabilities. Your Call Vectoring and Expert Agent Selection (EAS) Guide has instructions - let me know if you need a link.

Susan
"Opportunity is missed by most people because it is dressed in overalls, and looks like work." - Thomas A. Edison

 

[TBarrnes]

Used Available Limit
Meet-me Conference VDNs per system: 0 175 175
Meet-me Conference vectors per system: 0 256 256

This is on page 3 in my disp capacity
But I don't fully follow you on how to find out if I'm able to use the Meet Me. Can you give me a bit more detail?
Thanks TJ

 

[SF0751]

On the actual VDN form (add vdn 1234) there is a field labeled "Meet-Me Conference". Changing that from a N (default) to a Y makes it a Meet-Me VDN. Here is an example:

PAGE 1:

                            VECTOR DIRECTORY NUMBER

                             Extension: 2276
                                  Name: Conference (General)
                         Vector Number: 11

                  [b]Meet-me Conferencing? y[/b]

                                   COR: 52
                                    TN: 1


*******************************************
PAGE 2:


                  MEET-ME CONFERENCE PARAMETERS:

                    Conference Access Code: *
                     Conference Controller: 4183

Your vectors will also have an "Meet-Me" option. Attached is an example of Meet-Me vector:

                                  CALL VECTOR

    Number: 11               Name: Meet-Me Conf
                   Attendant Vectoring? n    [b]Meet-me Conf? y[/b]           Lock? y
     Basic? y   EAS? y   G3V4 Enhanced? y   ANI/II-Digits? y   ASAI Routing? n
 Prompting? y   LAI? n  G3V4 Adv Route? y   CINFO? y   BSR? y   Holidays? y

01  wait-time 1 secs hearing silence
02  collect 6 digits after announcement 7170
03  goto step 7 if digits = meet-me-access
04  collect 6 digits after announcement 7171
05  goto step 7 if digits = meet-me-access
06  disconnect after announcement 7172
07  goto step 9 if meet-me-idle
08  goto step 12 if meet-me-full
09  announcement 7176
10  route-to meetme
11  stop
12  disconnect after announcement 7174
13  stop
14  
15

Susan
"Opportunity is missed by most people because it is dressed in overalls, and looks like work." - Thomas A. Edison

 

[TBarrnes]

Thanks a ton for the info, Susan. One other thing...
How do you record announcements and where are they stored?
I appreciate your help.

 

[SF0751]

Announcements are stored on the announcement board in your system - either a TN750 or a TN2501. If you have a TN2501, you can upload a .wav file to the board, otherwise, you can record the announcements on your telephone by dialing the FAC.

Susan
"Opportunity is missed by most people because it is dressed in overalls, and looks like work." - Thomas A. Edison

 

[TBarrnes]

I just did a disp feat to try to find the code, what should I be looking for? I really appreciate you putting up with me.
Thanks TJ

 

[SF0751]

Announcement Access Code" - page 1. You'll also need console permissions on your phone.

Do you have an Admin manual? I can give you the page numbers for the procedure....

Susan
"Opportunity is missed by most people because it is dressed in overalls, and looks like work." - Thomas A. Edison

 

[TBarrnes]

Sure thanks!

 

[SF0751]

Take a look at this document - Chapter 13 (Managing Announcements).

Susan
"Opportunity is missed by most people because it is dressed in overalls, and looks like work." - Thomas A. Edison

 

[matthewk24]

Also take a look at the FAQ page for this forum.

There are many how to's, including a few for meet me conferencing.