meet me conference calls disconnecting

[VIRoots]

I have a meet me conference bridge that keeps dropping.

we have
using avaya 8500 EMMC
This server is currently running release: S8500-013-01.2.632.1
the SIP signaling group is TLS. Previously changed it to TCP but then no one could dial into a bridge.

 

[smokinjoe2938]

Is it dropping calls internal or external or both?

ACSS-SME,ACSS Avaya Aura Session Manager and System Manager,ACSS Avaya Scopia Solution,ACSS Avaya one-X UC Soft Clients,ACSS Avaya Session Border Controller, ACSS Avaya Aura Messaging,
ACSS Avaya Aura Call Center Elite, ACSS Avaya Aura CM and CM Messaging,ACIS Avaya Aura CM and CM Messaging, ACIS SME, ACIS Avaya CM 5.2.1

 

[VIRoots]

its dropping both internal and external calls.

 

[smokinjoe2938]

does a trace show anything useful? also do a display events and see if this shows anything useful

ACSS-SME,ACSS Avaya Aura Session Manager and System Manager,ACSS Avaya Scopia Solution,ACSS Avaya one-X UC Soft Clients,ACSS Avaya Session Border Controller, ACSS Avaya Aura Messaging,
ACSS Avaya Aura Call Center Elite, ACSS Avaya Aura CM and CM Messaging,ACIS Avaya Aura CM and CM Messaging, ACIS SME, ACIS Avaya CM 5.2.1

 

[VIRoots]

the list trace does not show anything useful. on the disp events

31 Dial-ahead discarded 37/13 3034 08/19/09:31 08/19/11:04 6
31 Dial-ahead discarded 37/16 2A47 08/19/10:28 08/19/10:28 1

 

[VIRoots]

here is what happens majority of the time. Calls will connect to the bridge. You will hear ring back and then everyone is disconnected from the call.