Meet Me Conference Call Functionality CM v 7.15

[Planetmaker]

We have a range of 10 Meet Me conference numbers set up on our Call Manager and we are looking to increase functionalilty

On other telephony systems participants can record their name when they phone in and the system announces when they join and leave the call. On meet-me there is a little 'beep' when someone joins and no notification when they leave. Is this something that can be set up and if so how?

Also if you set up a call you can see a list of who is in the call?
How could we go about recording the conference call - is that possible / expensive?

For Info we also have a UCCX

 

[fieryhail]

From what I understand those features are part of Unified eetingPlace or MeetingPlace Express.

 

[pndscm]

You used to be able to 'front end' a MeetMe conference by going through Unity voicemail. Then unity can be set to ask for the name then that name is played into the MeetMe conference and anyone on the conference can admit the person.
It's been a while since I've done this but if you want me to find it again, just post back and I'll see if I can find the instructions to set it up.

 

[fieryhail]

Interesting, if OP isn't interested, I am. When you say Unity, do you mean Unity (Unified Messaging) or Unity Connections or is it common to both? Thanks again.

 

[Planetmaker]

yes pndscm if you don't mind.
We have Unity Connection 7.

Merry Xmas !

 

[pndscm]

I am on the road and will try to get to it later this week.

 

[pndscm]

OK just set this up and tested it with UCM 7.1.5 and UCXN 7.15 and it still works.

Set up a Call Handler and put a DID in the extension field. Under the Transfer option, select Yes, transfer to subscribers extension. That DID extension should be the meet me number. Select Transfer Type (Supervised). Select the (Ask Callers Name) and the (Ask Me if I want to Take the Call) buttons in the Call Screening section. Now, an extenal caller dials the DID, is prompted to state their name. The initiator (and all on the call) hears that there is a call from XXXX, press 1 to accept....
I checked and the Unity port drops when the call is allowed into the MeetMe so no worries there in tying up a lot of ports. It doesn't tell you who left, just gives the regular Beep when they hang up.

Actually kind of cool to have. Adds some Security but not much. Anyone on the conference can admit the new caller, not just the original initiator.

 

[Planetmaker]

Wonderful pndscm, I'm going to try this today will let you know how I get on !

 

[fieryhail]

Nice way to do it. Thanks!

 

[pndscm]

I can't take the credit. I found this in a book somewhere. It's been posted here a couple times.