Media Security

[armada500]

Hello

I have a problem with a CS1K Rel 5. As soon as I media security enable, (CLS MSBT), boots the IP Phones (1120 & 1140) sporadically. The FW of the IP Phone is CE6. the Signaling server prints the following error message.

SET: 10.20.71.12 TN 104-00-01-03 Terminal offline
VTM: 10.20.71.12 Unregistered, terminal = 0x2e0fa42c, device = 0x2e1f583c
VTM: vtmUSIBootHandler: SET is Security Capable
VTM: ITS5008 Terminal connection status: ok IP=10.20.71.12:5000, HWID=18001daffebdac6625 (20)
SET: 10.20.71.12 TN 104-00-01-03 Registered with CS

Does someone have an idea?

Regards Rolf

 

[M1spezi]

Did you see this messages?

[0006] 05/01/2009 07:42:15 LOG0003 tRUDPSS: ITS2008 Terminal connection status: lost IP=10.44.4.32:5000, HWID=18001daffdd5656625 (20)
[0007] 05/01/2009 07:42:15 LOG0006 SET: 10.44.4.32 TN 152-00-12-06 Terminal offline
[0008] 05/01/2009 07:42:15 LOG0005 VTM: 10.44.4.32 Unregistered, terminal = 0x6b05814c, device = 0x6b15c47c
[0009] 05/01/2009 07:43:15 LOG0004 CSV: ITS4011 10.44.4.32 connecting to node 1, TN: 152-00-12-06, 0x9872 [Power up, code: 0] (201)

Then replace the old Firmware C6E to C7F

Meridian, Callpilot, CCM (Symposium) from Germany

 

[gwebster]

C7J is actually the most current software for 1120E/1140E. C6E is almost two years old and six releases behind the current version.

As always, need to make sure that the CS 1000 is also fully PEP'ed to current.

 

[armada500]

Hello M1spezi
Hello qwebster

Thank you for your answer. I thought also for a newer FW, but no reference to a well-known error i found. The Pep' s i will update only if i find a Patch, which me exactly the problem solve.

Regards Rolf

 

[gwebster]

armada500 - If you escalate this issue to your channel partner and they escalate to Avaya/Nortel, the first thing that Avaya/Nortel will do is ask that you upgrade to latest firmware and make sure that your system is fully patched. New firmware and PEPs are put together for a reason - i.e. to fix problems. If you do not keep your system current then you WILL run into issues which could have been prevented.

 

[KiwiOz07]

Hi Rolf,
I had the same problem and it was fixed by upgrading to C7J.

 

[armada500]

Hello

Thanks to all.
Yesterday I started with the upgrade to C7J. I just made a few tests with some Phones and not all together. Now I have to wait, how it will behave.

best Regards

Rolf