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Media Provider Contorler
- Thread starter mystaff
- Start date
whydoibelieve
Technical User
Media Provider Control Manager (MPCM/FLM)
In NICE integrations that use a Forwarding Device or Media Provider Controller (for example,
VRA, VRG, or VRSP), you must install the Media Provider Control Manager (MPCM/FLM). The
Media Provider Control Manager (MPCM/FLM) is an online repository of the recognized Media
Sources (for example, phones) and Forwarding Devices (FDs).
In NICE integrations that use a Forwarding Device or Media Provider Controller (for example,
VRA, VRG, or VRSP), you must install the Media Provider Control Manager (MPCM/FLM). The
Media Provider Control Manager (MPCM/FLM) is an online repository of the recognized Media
Sources (for example, phones) and Forwarding Devices (FDs).
- Thread starter
- #3
whydoibelieve
Technical User
no , only if you are implementing vra (soft phones recording) or VRG (voice recording gateway in active voip recording).
This is used in active voip configurations
For more information on this go to
This is used in active voip configurations
For more information on this go to
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