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media mount failed 1

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bryanblc

IS-IT--Management
Mar 24, 2003
109
US
I am using backup exec 8.6. The tape is ejecting halfway thru the job with the error media mount failed. I am using a tape that will hold 24 gigs and have checked all the compression settings. The tape should more than hold the info I am trying to backup. I am using a single tape device. Any ideas?
 
I think this might be a SCSI or driver error. Can you check your System log and see if there are any driver errors?
 
I found the problem and fixed it. Apparently Backup Exec doesn't like .pst files. It hangs when it encounters a corrupt .pst file.
Thanks for the help.
 
I am getting the same error "media mount failed". Here is my log.It has a 40g capacity but craps out at about 32g. Please advise.

Job server: SRV01
Job name: Data (Mon-Thu)
Job started: Tuesday, June 17, 2003 at 7:00:07 PM
Job type: Backup
Job Log: BEX05.txt
======================================================================

Starting Pre Job Command < c:\batch\daily mas200.bat >


Drive and media information from media mount:
Robotic Library Name:
Drive Name: COMPAQ 2
Slot: 0
Media GUID: {8F3873C0-A86E-11D6-9C3A-0002A50900B8}
Media Label: DLT000006
Overwrite Protection Time Left: None
Append Time Left: 1 Hour
Targeted Media Set Name: Media Set 1

======================================================================
Job Operation - Backup
Media operation - overwrite.
Hardware compression enabled.
======================================================================

Media Name: &quot;Media created 6/17/2003 07:00:07 PM&quot;
Backup of &quot;D: New Volume&quot;
Backup set #1 on storage media #1
Backup set description: &quot;Data (Mon-Thu)&quot;
Backup Type: FULL - Back Up Files - Reset Archive Bit
Backup started on 6/17/2003 at 7:00:22 PM.

Media mount failed.
User canceled a Physical Volume Library operation.


Backup completed on 6/18/2003 at 8:09:34 AM.
Backed up 171039 files in 1995 directories.
43 files were in use
Processed 32,180,775,432 bytes in 4 hours, 25 minutes, and 8 seconds.
Throughput rate: 115.8 MB/min
----------------------------------------------------------------------

======================================================================
Job ended: Wednesday, June 18, 2003 at 8:09:34 AM
Job completion status: Canceled by SRV01\admin
======================================================================


 
Your issue is different. Same error message, but different cause. 40GB is a APPROXIMATE tape capacity. You have to count the header information and anything else that may have been on the tape.

Basically, it appears your job is failing because the job needs a second tape and isn't getting one.

-SQLBill
 
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