Media Manager recordings lost after Upgradt to 11.0 SP1 1

[Schwenki]

Hello,

i have the Problem, that i lost all old recordings after the Upgrade from 11.0.4 to 11.1 SP1.
We have upgrade the IPO from 10.1 with Contact Recorder to 11.0.4 and then to 11.1 SP1
The step from 10.1 to 11.0 with the Migrationtool from the Media Manager.
All was working and all old Recordings was availible.
Then we make to Upgrade to 11.1 and all old recordings are lost.
I think Problem is the Storage Path, by default comming from Contact Recorder he is /additional-hdd# and with 11.1 he must be /additional-hdd#/partition1.
But nothing in the Docu describes, that you must Copy all files to /partition1.

I`m on the wrong way or is there an other way to do this.

All that i get from Avaya Support is, read the Documentation...

Thanks
Thomas

 

[AACon]

You backed it up...right?

-Austin
I used to be an ACE. Now I'm just an Arse.