I'm running IPO R11.1.0 along with an Application Server that has Media Manager R11.1.0 installed.
Users can access the recording files via the URL https://application-server-ip:7070/WebManagement/index.html. However, when they attempt listen or download any files, the playback doesn't function properly—it simply won't play.
Now, when we access https://application-server-ip:7070/WebManagement/WebManagement.html using admin privileges to load all the recordings from Media Manager, we encounter a loading error. It's frustrating, especially since we've already activated a mount point path to /additional-hdd#1 and formatted the additional HDD. Despite these efforts, we're still facing a mounting error during server boot.
Interestingly, users can still see the recording files, but unfortunately, they remain unable to play them.
Thanks for any ideas.
Users can access the recording files via the URL https://application-server-ip:7070/WebManagement/index.html. However, when they attempt listen or download any files, the playback doesn't function properly—it simply won't play.
Now, when we access https://application-server-ip:7070/WebManagement/WebManagement.html using admin privileges to load all the recordings from Media Manager, we encounter a loading error. It's frustrating, especially since we've already activated a mount point path to /additional-hdd#1 and formatted the additional HDD. Despite these efforts, we're still facing a mounting error during server boot.
Interestingly, users can still see the recording files, but unfortunately, they remain unable to play them.
Thanks for any ideas.