Ok, so how do I use it? Where is it? (media explorer) And how would I use it to view the tapes used for my commvault? Sorry for the ignorance, and thanks for the help.
Media Explorer does not get installed as part of the CommServe/CommCell installation. As far as I can remember Media Explorer is on the Books Online CD in the ResourcePack folder. You need to install it and run it from the Start menu.
You should then be able to browse the chunks on your tapes and restore your data.
The program I found was called Galaxy Disaster Recovery tool. It allowed me to manually place a tape in the drive catalogue it and then restore the data.(if you have more then one tape catalogue each one it will match up all the data.) Thanks for pointing me in the right direction. I didn't even think to check the resource disk.
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