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Media Errors 2

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workingassets

IS-IT--Management
Apr 9, 2002
7
US
I am running a GFS rotation scheme and am backing up about 400 Gigs of data. The job starts, formats the tape finishs the first tape, formats the second tape (sequence #2) and then I get a variety of media errors.
E3855 - Unable to position media, E3719- Unable to write to media, E6096 - Media Error, E3712-unable to close session.

After the job fails I can reformat that second tape and rerun the remaining files - so the tape is not bad as the software says. If I try to rerun the job on the sequence #2 tape without a format the job will fail with a media error.

I am using a Compaq MSL5026. I have run the Library and tape tools, the firmware is up to date of both drives, all of the hardware tests have passed. I just ran SP3 on Brightstor.

Certainly 50% of my tapes cannot be bad. "The New HP" say's it's Computer Associates and they say it's the library and of course I am tearing my hair out.

Does anyone know how to fix this?

Thanks.

Nico
 
I had a "similar" issue... it was resolved by using the device patch from support.ca.com Q051045.caz, also if you havent as previously stated disable drivers to changer + tape drive.

If you havent updated to this patch I suggest you give it a try "whats the worst that can happen!"

Good luck
 
Have also the same problems of scsi sense code and any others on STORAGEWORK 5026.
My windows drivers are yet disabled...
this problem is not evryday but appeard approximately monthly.
try to solve it with updating the firmwares on both tape drives & library.
follow this link to get the latest firmware bundle & tool to update:


obtain the library & tape tool diagnostic + the firmware bundle.
 
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