ME Client

[mitelfang]

my phone has install the clinet,but it not work properly.i can't find any access point.
when the client running , my phone must connect to internet by wifi?

my phone is nokia e66

please excuse my english?

thanks

 

[cknipe]

Your phone needs an internet connection because there is signaling going on between the mobile app and the Me server/3300.

When you access the app on your mobile and dial someones telephone number from the app, what happens is the mobile app will attempt to contact the public IP address on the ME server to let it know to setup that call. After that, the 3300 places 2 calls out. 1 to the party you tried to call and the other to your mobile phone. On the back end the 3300 just conferences together those 2 trunks before both parties pick up the call.

 

[mitelfang]

thank you cknipe

i konw the phone need an internet,but i am not sure GPRS can be used.because my phone no wifi.

i can't see the access point list as the handset guide.

 

[Mitelpassion]

unless the phones support some sort of internet connectivity, the mobile extension app will not function,

The phone send 'instructions' to the Mobile Extension server via the Internet. So if the phone can't get to the Internet and then to the Mobile extension server from the internet then you're in trouble.

 

[mitelfang]

ok i will try againg by other phone support wifi.
i wonder is anyone have successed use ME client by GPRS ,or you all use client by wifi?

 

[Mitelpassion]

used wifi too. works great if you wifi has internet access off course. you decide what you want to use GPRS of wifi - bottom line, your phone needs to communicate with the Internet by whatever means

 

[LoopyLou]

Have used the ME client on an Nokia E71 via the cell service. Worked well when testing.

 

[mitelfang]

hi LoopyLou!you mean you have successed test client without WIFI?

 

[mitelfang]

maybe i need to try again on NOKIA E71

 

[jnfern]

The requirement for the Mobile Client to work is that the device must have access to the Internet.

Normally phones can access the Internet via GPRS, 3G or WiFi. The Mobile Client software doesn't care which method is available (it might not even be able to tell), as long as one is available.

Just relying in WiFi isn't a good idea IMHO, if your device goes out of WiFi coverage (i.e. outside the office or home) and there is no GPRS/3G service available, the Mobile Client won't funtion. That said, incoming calls via Mobile Extension should continue unaffected (I believe, but not tested).

 

[mitelfang]

i have made some test with NOKIA E71.
When i make a call,i can receive the calback from my company,but no voice be heard while call made through.
when i try again,the client pop up an error msg"time out".

 

[LoopyLou]

yes, have tested the client on the E71 without Wifi i.e across the cell network. Works fine except I get an issue where it sends me some kind of certificate and if I do a one time accept its fine but if I try to do a permanent accept it fails. Haven't had the chance to investigate but other then that it works.

CAn't understand why you get no audio. From my understanding your client sends a message to the ME server that you are trying to call a number. The ME server then tells the 3300 to call the number and then calls you on your cell phone. You should be getting a incoming cell call. I have never tried using Wifi although the E71 can be a SIP client.

 

[mitelfang]

i check the setting,and found some proplem, in 3300 the desktop moniter should select 5220 IP but my custom select 5020 IP.
the client work well via GPRS and wifi now.
many thanks!