MDR 2000 OTM 2.2 81C w/3.0 (from 7/9/08 no replies) 1

[redsjacketsfan]

Read the post from John/BSLD and ACE on the MDR 2000 and CLID retrieval from Jan/08 and I have a question.

Below is the mdr2000.col script portion w/CLID from my script on OTM

; Retrieve the Calling Line ID from the call.
let CheckPos = pos('D', M2KData$, FALSE)
if CheckPos <> 0 then
begin
loop
let M2KTemp$ = copy(M2KData$, 1, CheckPos-1)
let M2KTemp$ = M2KTemp$ + copy(M2KData$, CheckPos+1, 255)
let M2KData$ = M2KTemp$
let M2KChar$ = copy(M2KData$, CheckPos, 1)
if (M2KChar$ < '0') or (M2KChar$ > '9') then Exit
let CLID$ = CLID$ + M2KChar$
endloop
end

John or Ace when you say change the MDR2000 string, is the above what you are talking about, or something else. If it is can you tell me what I would change?

BTW I do get the CLID when I do a trace on a call. I just don't get it on the OTM reports.

Thank you in advance

 

[pronei]

are you using FCDR new or old?

how is your mdr box configured?

 

[redsjacketsfan]

Sorry, for the late response pronei

FCDR old

As far as MDR box, it's been set up for quite awhile (pre-my arrival) and I have no clue. No idea how to access it (actually I read the OTM stuff) but I am not very savvy with hyper-termminal or those types of Apps to access the MDR, any starting point would be appreciated.

 

[pronei]

I would start off by changing FCDR to new.

Then on the OTM server,

Open Hyperterminal connect to the comport that is connected to the MDR @ 19200,8,N,1

Once you are connected to MDR use these keystrokes then paste results:

Hit Ctrl v
release the Ctrl button
Hit im <enter>
Hit st <enter>

 

[redsjacketsfan]

Finally got it.

Date/Time (mm/dd hh:mm): 48/00 00:34 Option Settings: HEL
Number of Records Stored: 000577 Records to be Collected: 000577
Port Config (PBX/Modem): 9600-8-N/ 9600-8-N Minimum Duration: 0
Incoming Calls: Yes Minimum Digits: 0

CDR Collection: Yes Image Collection: Yes
Meter Pulse Detection: No Multi Tenant Detection: No
Tandem Conversion Option: No Internal Calls (Ext->Ext): Yes
Last Scan Error Position: 93 Alarm Threshold: 000000
Port Reset Timer: 15 Idle PBX Alarm Threshold: 0

Logical Error Count: 000000 Alarm Enabled: No
Buffer Memory Size: 2MB I/O Interrupt Status: Clear
Site Name: Site #:
Primary Alarm Phone No:
Secondary Alarm Phone No: T

 

[pronei]

at the M2k Command line,

M2K>Ident <enter> and paste it
M2K>Customize <enter> and paste

In the switch,

LD 22
PRT
PARM

Then paste.

 

[pronei]

BTW, Ctrl C will cancel any command you may have erroneously entered in the MDR.

 

[redsjacketsfan]

Ident
MDR-2000 Plus
M1 Nortel Generic
Rev. 3.S37.G40
Ser. N12406
Copyright (c) 1998 MDR Telemanagement Ltd.

M2K> Customize (Enter)
(RET - Leave entry unchanged, TAB - Remove entry, Ctrl-C - Exit command)
Choices Are:
#1 --> 10,18,0,26,32,41,20,3,47,53,53,53,0,0,3,0,7,0
#2 --> 10,18,0,38,44,50,26,0,56,59,50,50,0,0,41,12,7,0
#3 --> 10,18,0,26,32,38,0,0,0,47,47,38,0,0,0
#4 --> 10,18,0,38,44,50,26,0,0,59,50,50,0,0,0,12,7,0
Cur> #2
New> (Canceled)
M2K>

ld 22
PT2000
REQ prt
TYPE parm
PARM
LPIB 4500
HPIB 4500
500B 1000
SL1B 250
NCR 5000
MGCR NULL
CSQI 20
CSQO 20
TUBO NO
CFWS NO
PCML MU
ALRM YES
ERRM ERR BUG AUD
DTRB 100
TMRK 128
FCDR NEW
PCDR NO
TPO NO
TSO NO
CLID YES
DUR5 NO
MLDN YES
MARP YES
FRPT NEFR
DCUS NULL
MSCL 505
PMSI
MANU PMS1
PMCR 60
PORT NONE
NDIS 20
OCAC NO
MTRO MR
SBA_ADM_INS 000
SBA_USER 000
BCAP SPEECH
IDLE_SET_DISPLAY NORTEL
ICON YES

 

[pronei]

With FCDR = New change log into your MDR
type Customize and change to #1.
type Set Options NLN

Be careful entring the set options command, don't type fast as the MDR autofills fields as I'm sure you've figured out. Anyway make sure NLN is in caps.

Once finished with these steps, OTM should start to collect and cost your MDR data properly.

Back at the main M2K prompt, enter Status and paste the results, make a few test calls, run collection and you should have CLID in your CDR records now.

 

[redsjacketsfan]

Alright pronei I was able to change Customize to #1

When I type "Set" (Option) then start typing NLN, like you said the auto fill starts and I get Name (value) and this prompt populates the site name (I am sure you know this)

Am I trying to change this Option Settings: HEL to NLN or do you need me to populate the site name, or am I doing something incorrect.

Thank you in advance

 

[pronei]

Type exactly: Se O NLN <enter>

The site name doesn't matter, you can populate that if you want. To see the options available under the set command, just type exactly: Se h

 

[redsjacketsfan]

Just got back to working this issue.

Was able to do the above command per your suggestion.

Now just making so calls and I'll see if it worked.

I'll let you know.

 

[redsjacketsfan]

Preliminary results look promising I will do more testing and post results.

Thanx for you help pronei.