MCR ringing to VM

[jpr7re]

jpr7re (TechnicalUser) Sep 15, 2005
i have 2 2616's that are being used by travel agents at my office. i have two numbers 0-2310 1-5229 as MCR's on each of the phones. Most of my people will call 2310 and if there is no answer it will roll to the other 5229 and if NA it will roll to VM. can i program to always roll to the 2310 VM even if a user calls 5229 intentionally, meaning it didnt roll to that number? does this make sense? any help would be appreciated. thanks

 

[enrightdj]

Program mailbox 2310 with an extension of 5229.

 

[johnpoole]

yes delete the mailbox for 5229, add it as a secondary number on 2310..

john poole
bellsouth business
columbia,sc

 

[jpr7re]

that makes sense, thanks for the help