Jul 30, 2013 #1 khaman IS-IT--Management Feb 8, 2011 93 US If I add a MCR key on an existing ACD phone, is there a way to not have the MCR key ring if the user is on an ACD call?
If I add a MCR key on an existing ACD phone, is there a way to not have the MCR key ring if the user is on an ACD call?
Jul 30, 2013 #2 StanleySteamer Technical User Oct 26, 2004 1,335 CA At the ACDN level yes LD 23 SDNB yes Upvote 0 Downvote
Jul 30, 2013 Thread starter #3 khaman IS-IT--Management Feb 8, 2011 93 US Thanks for the quick reply, tested and exactly what I was looking for. Upvote 0 Downvote