babytech2009
Technical User
I have a MCR key 70033 that rings on 5 phones. (NORTEL 81C Software 7.5 EM)
What happens is when calling our 800 number press option 2 it rings the phones but, then instead of going to voicemail
you get "Your call cannot be completed as dialed, please hang up and try again."
If you dial 703XX70033 direct it rings the phones and rolls to its specified voicemail account.
Is it something in the class of service on the phones I need to change?
I changed LHK and LPK as well as CFXA to no avail.
DES 5126
TN 004 0 06 11
TYPE 3904
CDEN 8D
CTYP XDLC
CUST 0
MRT
ERL 0
FDN 73399
TGAR 8
LDN NO
NCOS 5
SGRP 0
RNPG 99
SCI 0
SSU 0000
LNRS 32
XLST
CLS CTD FBD WTA LPR PUA MTD FNA HTA TDD HFA GRLD CRPA STSA
MWA LMPN RMMD AAD IMD XHD IRD NID OLD VCE DRG1
POD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDA CFXA ARHD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC MCBN
CDMR PRED RECD MCDD T87D SBMD
PKCH CROD ELCD
CPND_LANG ENG
RCO 0
HUNT 73399
LHK 1
PLEV 02
PUID
UPWD
DANI NO
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
MLNG ENG
DNDR 0
KEY 00 SCR 73255 0 MARP
CPND
NAME x XPLN 13
DISPLAY_FMT FIRST,LAST
01 SCR 74255 0 MARP
CPND
NAME x
XPLN 13
DISPLAY_FMT FIRST,LAST
02 MCR 70033 0
CPND
NAME FOLD
XPLN 13
DISPLAY_FMT FIRST,LAST
03 ADL 16 73255#3006#
04 XMWK 73399 70033
05 ADL 16 91
06 ADL 31
07 ADL 31
08 ADL 31
09 ADL 31
10 ADL 31
11 ADL 31
12
13
14
15
16 MWK 73399
17 TRN
18 AO6
19 CFW 16 91
20
21 PRK
22
23 SSU 0000
24
25
26
27 CLT
28 RLT
29
30
31
DATE 9 MAY 2012
What happens is when calling our 800 number press option 2 it rings the phones but, then instead of going to voicemail
you get "Your call cannot be completed as dialed, please hang up and try again."
If you dial 703XX70033 direct it rings the phones and rolls to its specified voicemail account.
Is it something in the class of service on the phones I need to change?
I changed LHK and LPK as well as CFXA to no avail.
DES 5126
TN 004 0 06 11
TYPE 3904
CDEN 8D
CTYP XDLC
CUST 0
MRT
ERL 0
FDN 73399
TGAR 8
LDN NO
NCOS 5
SGRP 0
RNPG 99
SCI 0
SSU 0000
LNRS 32
XLST
CLS CTD FBD WTA LPR PUA MTD FNA HTA TDD HFA GRLD CRPA STSA
MWA LMPN RMMD AAD IMD XHD IRD NID OLD VCE DRG1
POD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDA CFXA ARHD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC MCBN
CDMR PRED RECD MCDD T87D SBMD
PKCH CROD ELCD
CPND_LANG ENG
RCO 0
HUNT 73399
LHK 1
PLEV 02
PUID
UPWD
DANI NO
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
MLNG ENG
DNDR 0
KEY 00 SCR 73255 0 MARP
CPND
NAME x XPLN 13
DISPLAY_FMT FIRST,LAST
01 SCR 74255 0 MARP
CPND
NAME x
XPLN 13
DISPLAY_FMT FIRST,LAST
02 MCR 70033 0
CPND
NAME FOLD
XPLN 13
DISPLAY_FMT FIRST,LAST
03 ADL 16 73255#3006#
04 XMWK 73399 70033
05 ADL 16 91
06 ADL 31
07 ADL 31
08 ADL 31
09 ADL 31
10 ADL 31
11 ADL 31
12
13
14
15
16 MWK 73399
17 TRN
18 AO6
19 CFW 16 91
20
21 PRK
22
23 SSU 0000
24
25
26
27 CLT
28 RLT
29
30
31
DATE 9 MAY 2012