MCR is busy when HUNT and FDN

[sienz]

Hi,
I just set up MCR to Four M3903. All of them are in key 2. all of the phone has their primary DN/DID. For example: Phone A key 0=6440(DID) key1=8440(roll up) and key3=6437(MCR DN).Phone B has the same format.This MCR DN is Marp in first phone. When I tried to call their primary Dn (Ex: Phone A is 6440)(In HUNT or FDN condition) , the call will go to voice mail, but when i call that MCR DN (6437) the call will go busy(when all using that MCR DN or ringing all the time(when no body pick up the call). so it is look like that 6437 is not redirect to voice mail. Can some one help me with this ?? Thank you very much for helping me

 

[krigor]

there is a last hunt key 'LHK' option that you can set o each phone, that has to do with hunting to mail and/or thru key strip. also make sure teh class of service options are set 'CLS'.

krigor