MCR added to multiple M3903's...

[savage702]

I needed a separate line for inbound calls from Customer Support to ring 20 phones. Since the M3903's had the CSD on KEY 01, I moved it to KEY 02 and put the MCR xxxx at KEY 01.

I then had a problem that if someone was on the phone on their main extension on their phone, and recieved an inbound call on that extension, it would roll over and hit the MCR, ringing 20+ phones.

I discovered that I needed to change LHK 1 to LHK 0... it worked, but does that sound like the right solution, and is that all I might need to change from switching 2 keys around?

Also, the MCR, they didn't want it to go to voicemail, ever. So I changed FHA & HUNT to point to the MCR's own number... which does indeed make it ring over and over again as desired. Does that sound like a proper & reasonable solution according to the needs that were given to me?

I'll post TNB prints of a typical extension and the MCR next.

 

[savage702]

Typical User Extension on M3903

TN 035 0 00 02
TYPE 3903
CDEN 8D
CUST 0
FDN 2323
TGAR 1
LDN NO
NCOS 5
SGRP 0
RNPG 1
SCI 0
SSU
LNRS 16
XLST
CLS CTD FBD WTA LPR PUA MTD FNA HTA TDD HFA GRLA CRPD STSD
MWA LMPN RMMD SMWD AAD IMD XHD IRA NID OLA VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTD SFA MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUA DNDD CFXD ARHD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USRD ULAD RTDD RBDD RBHD PGND FLXD FTTC MCBN CDMR
CPND_LANG ENG
RCO 0
HUNT 2323
LHK 0
LPK 1
PLEV 02
CSDN
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
MLNG ENG
DNDR 0
KEY 00 SCR 2363 0 MARP
CPND
NAME Joe User
XPLN 27
DISPLAY_FMT FIRST,LAST
01 MCR 2061 0
02 CSD
03 ADL 31
04
05
06
07
08
09
10
11
12
13
14
15
16 MWK 2323
17 TRN
18 AO6
19 CFW 4 2352
20
21 PRK
22 RNP
23 SCC 0059
24
25
26
27 CLT
28 RLT
29
30
31


The MCR extension
TN 036 0 00 14
TYPE 3903
CDEN 8D
CUST 0
FDN 2061
TGAR 1
LDN NO
NCOS 5
SGRP 0
RNPG 0
SCI 0
SSU
XLST
CLS CTD FBD WTA LPR MTD FNA HTA TDD HFD GRLD CRPD STSD
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LND CNDD
CFTD SFA MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDD CFXD ARHD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USRD ULAD RTDD RBDD RBHD PGND FLXD FTTC MCBN CDMR
CPND_LANG ENG
RCO 0
HUNT 2061
LHK 0
PLEV 02
CSDN
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
MLNG ENG
DNDR 0
KEY 00 MCR 2061 0 MARP
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17 TRN
18 AO6
19 CFW 16
20 RGA
21 PRK
22 RNP
23
24 PRS
25 CHG
26 CPN
27 CLT
28 RLT
29
30
31

 

[Firebird Scrambler]

What you have described, seems to me to be correct and only the MCR which has the MARP will forward onto voicemail as you have shown.

All the best

Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK

http://www.linkedin.com/in/davidbromley

If it's working, then leave it alone!.

 

[GHTROUT]

Just remember that during the period the MCR is ringing, ALL appearances are "busy" and subsequent calls will go to the HUNT - again, this is "during the time the MCR is ringing"

So, if two people call the MCR at one time, one of the callers will immediately go to the HUNT.

It is a design fault in my opinion, but it is the way it works.

--
Nortel Resources at GHTROUT.com | Connect with me on LinkedIn
--

 

[johnpoole]

to work around the busy during ring cycle problem we use

key 0 mcr 1000
key 1 scr 81000
key 1 scr 81001..

so if 1000 is on 30 phones and each have a lhk x, you will not get the busy, just multiable lhk key ringing..

if i need a line that never gets mail i marp it on key 0 or as a dn on an analog that is htd fnd.. no hunts or forwards.. if i need lhk then hta hunt 000 lhk x

john poole
bellsouth business
columbia,sc