DesertTech
Vendor
My client has two offices. Main office has a Nortel MICS with T7316 sets, this MICS is interfaced with a MCK 6000 utilizing 7 of it's 12 ports which is connected via the router to a 12 port Remote unit at office number 2. The remote is also connected to a router and it serves (7) T7316 sets. Everything has been working OK, so I have not had to mess with it.
I am not the original phone tech, I just inherited the sites a few months ago as the installing tech has moved out of the area. The problem is- The owner has decided to install one more T7316 at the remote office. The LED's and the Port Configuration programming indicates that the unused port number 6 is "UP" and "Extended", the Voice is "ADPCM32", the Signal and Voice ports are "IP".
When I plug in the T7316, the station flashes in the normal boot-up manner and the display shows "Connecting". However, it never boots up, it just keeps flashing with no further info on the display. The phone set checks OK, the Circuit to the remote checks OK, the other (7) T7316's are up and OK and the extension checks OK at the MICS.
This Gateway was installed on 7/28/06. The Hardware type is: Gateway Rev 7 Mod 0. ROM ver. 2.1r3, Flash ver. FMMV1.0, DSP ver. 2.1.33 sig-2.0m55 vox, PLD ver. 3.1, Runtime ver. 2.1.6r3 (Jun 6, 2005), DRAM: 4194304, Heap 884376 Free, Flash 2276352 Free.
In the Configuration program on the Gateway it shows: PORT ERROR: 6)Rx Sig buff 5 full. Discard 2 (5c 1b). I don't know enough about this unit to understand what it wants or needs. Does anyone have any solutions or a course of action for me to take?
Thanks in advance.
I am not the original phone tech, I just inherited the sites a few months ago as the installing tech has moved out of the area. The problem is- The owner has decided to install one more T7316 at the remote office. The LED's and the Port Configuration programming indicates that the unused port number 6 is "UP" and "Extended", the Voice is "ADPCM32", the Signal and Voice ports are "IP".
When I plug in the T7316, the station flashes in the normal boot-up manner and the display shows "Connecting". However, it never boots up, it just keeps flashing with no further info on the display. The phone set checks OK, the Circuit to the remote checks OK, the other (7) T7316's are up and OK and the extension checks OK at the MICS.
This Gateway was installed on 7/28/06. The Hardware type is: Gateway Rev 7 Mod 0. ROM ver. 2.1r3, Flash ver. FMMV1.0, DSP ver. 2.1.33 sig-2.0m55 vox, PLD ver. 3.1, Runtime ver. 2.1.6r3 (Jun 6, 2005), DRAM: 4194304, Heap 884376 Free, Flash 2276352 Free.
In the Configuration program on the Gateway it shows: PORT ERROR: 6)Rx Sig buff 5 full. Discard 2 (5c 1b). I don't know enough about this unit to understand what it wants or needs. Does anyone have any solutions or a course of action for me to take?
Thanks in advance.