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MCE Session Trace Tool - only 2 days of data

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MHWAZ

Technical User
Sep 18, 2012
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How can I increase the amount of session data stored in the CallPilot system? My trace tool only seems to keep the past 48 hours worth of session data and I need to keep much more.

Any help is appreciated.
 
Got the answer from my vendor. In case anyone else is interested, here it is.

In CP Manager you set this length in System->OM Configuration. The max is 10 days which seems low to me, especially since the trace tool defaults to showing the past year.
 
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