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MCDN
- Thread starter cutech
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EddieDuece
IS-IT--Management
A MCDN is an Message Center Directory Number. It is an ACD queue which has the Message Wait Centre (MWC) prompt set to YES in LD 23. The ACD needs to be a MWC for sets to be able to FNA, Hunt and CFW to the ACD-DN. When the ACD-DN is printed in LD 20 it will appear as a MCDN.
You can print it out in LD 23.
You can print it out in LD 23.
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