MCD , IP Console 5550 Call History 2

[jonmyk]

Am I just missing a COS option for the IP Console because I can't get it to keep or display Call History after a call is transferred or disconnected. What is the setting I'm missing?

 

[DutchMark]

Hi Jonmyk.

You need to run a sql server for the call logging on Mitel IP5550 console. You need at least version 3.7.0.2
See the release notes of that version.

 

[jonmyk]

So even though there are call history tabs on the IP Console Application, (answered, transferred, missed) there is no way to have them display in the application? Or are you saying I have to run a sql server and point the application to it?

 

[jonmyk]

@DutchMark

Thanks after searching numerous bulletins I thought I had it but I wasn't that lucky. Had to call TS.

I got a power point presentation from Mitel TS which walked me through everything. The notes I had skipped 2 main parts which hosed me big time.

"The only problem with common sense is that it's not that common

 

[ktm8888]

Just wondering do you have the powerpoint Doc?

I have the postgreql installed and I modified the hda file to allow the host but still not able to connect the console.

 

[jonmyk]

Yes I do as a matter of fact.

"The only problem with common sense is that it's not that common

 

[jonmyk]

Sorry ktm8888,

I forgot to attach the link to my last reply.

"The only problem with common sense is that it's not that common