MCD embedded VM mailbox prompts 2

[yankblan]

Is there a way in the embedded VM to remove the prompt that comes up after someone presses # to skip the mailbox' greeting?

It's quite simple in the Nupoint, put can't seem to find this option through either the MCD manager or the administrative mailbox.

thanks.

 

[kwbMitel]

Default answer to EMEM questions is no it can't do that

Glorified answering machine

**********************************************
What's most important is that you realise ... There is no spoon.

 

[yankblan]

What I thought and why I didn't bother looking for hours for it in the docs.

Thanks for the post

 

[RossBC]

actually you can, but it is kludgy
Access the System Administrator's mailbox using the TUI

Press [2] for the Edit Mailbox menu.

Enter the mailbox number to edit.

Press # repeatedly until prompted to enter a Technician's function code.

Enter the desired Non-busy option from the table above.
enter 1 to eliminate the prompt you mentioned

The Technician's function code prompt repeats. Enter the desired Busy option from the table above.
enter 5 to make the same as non-busy - eliminates the busy greeting
Repeat for other mailboxes are required.

 

[kwbMitel]

Im not sue that the prompts being removed above are the ones in question but it can't hurt to try

I just remembered I usually press a second #

**********************************************
What's most important is that you realise ... There is no spoon.

 

[yankblan]

I'm on site trying that method; and what is the table above you're refering to?

 

[kwbMitel]

the TUI is accessed via the Admin Mailbox - typically 9999

**********************************************
What's most important is that you realise ... There is no spoon.

 

[yankblan]

I know that, but he refers to a table; after multiple # presses until prompted for a technician code, all 3 codes (admin, manager and tech) are invalid, even though I use them to login MB 999.

After that it says 1 has been deleted, and I think it deleted the user's greeting, not the system greeting that I was refering to; I think he didn't get my question.

Like you said, probably nothing that can be done.

 

[lowradiation]

When it says 'Enter Technician's Function code' it is looking for one digit - do not enter the passwords for admin, manager and tech. It sounds like you may have deleted a mailbox....

The first time it says 'Enter Technician's Function code' just press 1
The second time it says 'Enter Technicians Function code' just press 5

The above will always play the no/answer greeting then beep....

 

[yankblan]

Thanks lowrad for making it clearer. Works like a charm

 

[UCXaus]

FYI, the table he mentions is from this area of the help files:

https://MITEL_BOX_OR_REMOTE_HELP_SERVER/uwi/help/En/sysadmin/voice_mail/mailbox_greetings.html

System Applications -> Messaging -> Voice Mail (Embedded) -> Programming -> Greetings -> Mailbox and Auto Attendant Greetings -> Mailbox Greetings

:code.poet: