Hello,
My brain seems to have frozen up on me and for some reason I can't recall what COS options I need to have enabled or disabled to allow CID from external calling party pass through to an external called party.
I have and External Hot Desk Extension set up but when call is received I get company's CID rather than the CID of the party calling in.
Anyone have any idea?
Technology is going to kill us all!
My brain seems to have frozen up on me and for some reason I can't recall what COS options I need to have enabled or disabled to allow CID from external calling party pass through to an external called party.
I have and External Hot Desk Extension set up but when call is received I get company's CID rather than the CID of the party calling in.
Anyone have any idea?
Technology is going to kill us all!