Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

MCD 5.0 and PMS restrict incoming calls to a room

Status
Not open for further replies.

pandabear1

Technical User
Oct 14, 2004
887
CA
Is there a way to restrict incoming calls through the auto attendant to a room that is checked out, but when checked in must be able to call into the room through the auto attendant.
 
thanks for all the replies, I will try and set it up again today and do some further testing.
 
I believe I got this to work. I made the voicemail port interconnect 10 and the same with the rooms, then in the hotel options form I programmed 10 in the "call block affected interconnect number", set the call block enabled hour to 00 and the minute to 01 and the call block disable hour to 23 and minute to 59 (I took a shoot in the dark at this one, not sure if this is exactly how is should be with the hours and minutes for both. Possibly someone who has more experience with the times can wade in. This blocked room to room as well as outgoing calls as it should but also when going through the auto attendant the announcement comes back "I am sorry the person you are trying to reach is unavailable at this time".
Thank you to all who replied to this thread it was greatly appreciated. If I have missed anything let me know as I still have it setup to do further testing.

Call Block - Affected Interconnect Number 10
Call Block - Unaffected Interconnect Number 2
Call Block Enabled - Hours 00
Call Block Enabled - Minutes 01
Call Block Disabled - Hours 23
Call Block Disabled - Minutes 59
Call Restriction (Class of Restriction) - Internal 3
Call Restriction (Class of Restriction) - Local 1
Call Restriction (Class of Restriction) - Long Distance 1
Call Restriction (Class of Restriction) - Option 1 1
Call Restriction (Class of Restriction) - Option 2 1
Call Restriction (Class of Restriction) - Option 3 1
Check In Parameters - Call Restriction Long Distance
Check In Parameters - Call Block Unaffected
Check Out Parameters - Call Restriction Internal
Check Out Parameters - Call Block Affected
 
- pandabear1 said:
[highlight]there is no voicemail[/highlight], there was no mention of voicemail in the original post

- pandabear1 said:
I believe I got this to work. I made the [highlight]voicemail[/highlight] port interconnect 10

**********************************************
What's most important is that you realise ... There is no spoon.
 
I meant to ask why the contradiction?

**********************************************
What's most important is that you realise ... There is no spoon.
 
Think the contradiction was not understanding or not remembering that the AA in most cases is delivered via a voicemail of some flavour.

I'd tell you a UDP joke but I'm afraid you won't get it. TCP jokes are the best because you always get them.
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top