MCD 4.1 Outoing Call Timer

[rdpayne]

MCD 4.1 SP2

It is possible to enable an outgoing call timer on the ip sets for calls across a digital link?

 

[Supernova99]

Can you elaborate a little?
What type of digital link?
Is it a private or public link?
Is it primary rate or IP?

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[rdpayne]

Public PRI. User wants to be able to see a call duration timer (like we see during Record a call) for outbound calls.

 

[Supernova99]

It is possible and it should be on by deafault.
I should take a look at the CoS of the phones and see if the Display ANI/DNIS options are on.
The PRI trunk CoS make sure that the 'Public Trunk' option is on

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[kwbMitel]

Does the trunk call go thru another controller (Gateway) In other words, is the initial connection IP trunk to another controller?

Additionally, don't expect /Sec resolution. /Min is the design.

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[rdpayne]

I'm going to check on Public Trunk COS (Display ANI/DNIS working great for the users now, but not sure about Public Trunk COS option on the link though).

Straight hand-off from Dual Framer, not through tdm gateway via IP for example... Understand /min only, I keep referring back to the rac timer as an example.