Mcafee VSCAN and printing! Spool32 errors! 1

[Neo81]

Hey people


Any one ever used mcafee virus scan on a pc and tried to print only to find that you get a spool32 General Protection Fault pop up and lock your pc up..... well if you havn't figured out what is the cause and how to fix it all you have to do is open up the options for the V shield and in the exclusions option under "system scan" icon add a few files including c:\windows\spool, c:\windows\system\kernel32.dll, c:\windows\system\spool32.exe, c:\windows\system\spoolss.dll and you should not get the spool32 GPF again


Later
NEo81 >:O>

 

[StepByStep]

SPOOL32 ERROR RESOLUTION !! !!

I resolved this problem with older laser printers by adjusting the amount of memory in the driver properties to correspond with the amount of memory installed in the laser printer.

Here’s How:

1.) Print a test page on the laser printer you are working with

2.) Look at that test page for the amount of memory installed

3.) Adjust your printer driver accordingly. If this is a network setup, you will need to do this on all networked machines individually that print to that printer.


Back in the old days when laser printers were expensive and memory upgrades were also expensive, they didn’t come with much built in memory. As you know, a laser must build the image in memory before it’s printed and for many large companies this standard amount wasn’t enough so they would upgrade to 5-10Meg or so. The printer driver is usually set to the default to the standard amount supplied by the vendor (this is usually 1 – 2 meg)

As time goes on computers were replaced but the laser printers weren’t…the drivers also default to that standard amount of built-in memory. If the driver is thinking it only has 1 Meg of ram to work with – that’s just not enough for most documents today, especially if graphics are involved.

Back in the Windows 3.1 days you’ll remember receiving the “Out of Memory” messages…now days it’s Spool32.

Glad to help… don’t miss my virus removal help pages at

http://www.antivirusebook.com/database

they’ll save you time and headaches dealing with them.

Steve