McAfee Services not starting

[ncscott]

I have two servers, both Compaq D380 G3's running 2000 Server. Both have McAfee VirusScan. Currently I am not able to start the McShield service on either machine. I can start the Network Associates Task Manager, but it drops off after a few minutes. Whatever is going on it's happening to two servers at the same time!

 

[yukon10]

Hi I had the same problem... Something with new DATS i believe.. but the fix for me was to go to NAI website and update the scan engine.. Fixed the prob for me on both servers.. I think newest engine is 4320...

hope this helps

 

[alexlights]

I'm having the same problem on one of my Win2K servers. Did event manager show some 5050 error?

_ALEX

 

[ncscott]

No, the Event Viewer System Log showed an Event ID of 7031. I re-installed McAfee on both servers, then upgraded the scan engines to version 4320 as yukon10 suggested, and that seemed to do the trick.

 

[alexlights]

I Down loaded the 4320.exe engine file. Did the restall of the orginal software and ran the 4320.exe. It still won't start. Any other thoughts?

 

[bowfonz]

Has anyone else come across this? I did today. On a Win2K server running NetShield 4.5. The McShield service wouldn't start. It runs fine after a uninstall/reinstall until I let it do an AutoUpdate, right after the update the McShield crashes again.

I have not tried to manually upgrade the engine yet as described here. Just wondering if anyone else has seen this and had any success solving it.


-Tom

 

[bfralia]

Keeping the engine up to date seems to be a crucial issue with McAfee. Several years ago, I ran an update through a login script and all the VS 4.5.1 clients stopped working. Turned out the dats had gotten bigger and required a new engine to run. After that I always ran the SDAT updates.

Now I've got EPO running and all that's pretty well taken care of.

Bowfonz: If you have maintenance on your McAfee, you'd do yourself a great service to upgrade to VSE 7.1. A much smaller footprint in CPU usage and far fewer problems. Replacing that product was one of the finest things McAfee ever did.