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MBG SIP TRUNKS

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BDAIT

Technical User
Mar 21, 2011
22
US
Hi All

We seem to be having some difficulties connecting via SIP connection just times out. Tried various SIP apps on the iPhone

Our setup

MBG (On the dmz)
3300 MCD 5 SP1

We currently have teleworker users using Mitel 5340 handset which establish connection and is working well and has been for a few years the issue we have here is just regarding SIP

We can see the connection to the MBG is successful it seems like no connection is being made to the 3300 to authenticate the user account, no logs on the 3300. The 3300 has ben setup

- Network Element
- SIP Peer Profile
- Truck Services
- SIP peer profile assignment etc....
- Configured user account to use SIP devices on the 3300

Licences have been applied to the MBG and 3300.

Firewall has been temporary configured to allow any any traffic.

Thanks


 
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