Ever since I updated MSIE to v6.0 and installed McAffee and it's Firewall, and tried to have high speed cable internet, on my Dell Inspiron 3500 Windows 98 SE, I've been having troubles.
First off, my computer weirdly started freezing way too much. I thought it was overworked. And the power cord was going out so I replaced it. The freezing was significantly helped. But the system was still freezing.
I was afraid I had a virus or something and my browser was suseptable to attack. So I updated to IE6 and installed McAffee and its fire wall.
The freezing didn't go away but it was better.
Some time down the road I started getting this message on startup:
This: C:\PROGRA~1\NETWOR~1\MCAFEE~1\SCAN.EXE C:Bad command or file name
and then
an "insufficent memory" error after this startup when McAffee was booting up...scanning the system or memory for viruses or something.
A few weeks later I attempted to run my laptop on my home network and installed a 2wire port and did make changes to my TCP/IP settings to use a cable internet connection.
I never did get on the internet.
So I unistalled the 2 wire and changed all my settings back and went to plain old dial-up.
Ever since, when trying to browse the internet, I had this message:
c:\windows\sytem\shdoclc.dll\dnserror.htm
I installed more RAM. Thinking this may help. I now have 256K.
Months later not using my laptop. =( Because it just freezes too much and I can't get on the internet, I discovered a forum that had a suggestion for the dnserror problem. I tried the recomendations (that I pasted in the bottom of this post) about deleting certain registration files.
I did this and restarted my computer. But it didn't help my dnserror.
I had saved my registration to a backup as suggested, and re imported this backup. Things were working fine.
Until I restarted again...
On start up, I now have this message:
"The amount of system memory has changed or the suspend to disk file is absent"
I can only run is SafeMode.
I've looked at PhoenixPIOS Setup Utility
It says my hard disk is 6495 MB
It says I have 640KB of System Memory. Which seems like an odd low number to me.
Extended Memory is: 255 MB
Suspend Mode was"Save to RAM" which I changed to "Save to Disk" thinking it might help (I read that in another forum) It didn't help though.
In SafeMode I uninstalled McAffee and McAffee firewall hoping that might help. Nada.
When I boot up command config line by line...it still actually has McAffee trying to load.
My hard drive is 6.03gigs and I only have 1.34GB left.
I'd really like to get some of my files off of here and burned to disc. Hopefully my external CD burner still works in SafeMode.
The only things people have told me about these problems is that:
"once an Inspiron 3500 power cord goes, the computer is probably overworked and worn out too.."
And that McAffee Firewall "screws your browser up."
McAffee anything and a 2wire won't work. (which I don't care about at this point. I just want to dial up.)
And a computer technician looked at my dns error and had no idea of what else to do. I had already tried a lot of things. And we couldn't see anything that already hadn't been done.
I sure hope you don't suggest using a boot disk in a floppy drive...since I have misplaced my floppy drive. CD is fine.
Am I screwed?
I hope someone can help! Thanks so much if you can!
~Holly
On Wednesday, June 19, 2002 at 9:58 am, Jaime wrote:
>If you get the c:\windows\sytem\shdoclc.dll\dnserror.htm msg, you probably have some
>corrupted winsock keys. Can be caused by a number of programs. AOL has a specified
>winsock that will only work with AOL that it installs and if you try to use it with
>any other ISP, it breaks. MCaffe can also cause this...Try the following:
>
>
>First go to add/remove programs in the control panel.
>Uninstall newdotnet or new.net if you see it.
>If you happen to see SaveNow in the list, uninstall that also
>Go to the Windows Setup Tab.
>Uncheck Communications.
>Click apply.
>Click ok.
>It will ask you to reboot your computer.
>DO NOT REBOOT. Say no.
>Leave the control panel up.
>Go to start>>run>>regedit.
>Highlight My Computer on the left.
>At the top of the registry editor, click on Registry>>export registry file.
>Save it to your desktop.
>Call it Backup.reg
>Make sure the Export Range at the bottom is set to All.
>Once the registry is backed up, browse to each of the following folders or "keys"
>in the registry and delete them:
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\AFVXD
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\DHCP
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\MSTCP
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\Winsock
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\Winsock2
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\WinSock2
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\RemoteAccess
>\Authentication\SMM_Files
>Close the registry editor.
>Go back to control panel.
>Double click add/remove programs.
>Go to the Windows setup tab.
>Highlight the word Communications (not the checkmark box) and click details in the
>bottom right.
>Put a check in Dial up Networking.
>Click Ok.
>Click apply.
>Click ok.
>It will ask you to reboot.
>This time: REBOOT.
>When you get back up, try connecting to the net and browsing.
>
>
>
First off, my computer weirdly started freezing way too much. I thought it was overworked. And the power cord was going out so I replaced it. The freezing was significantly helped. But the system was still freezing.
I was afraid I had a virus or something and my browser was suseptable to attack. So I updated to IE6 and installed McAffee and its fire wall.
The freezing didn't go away but it was better.
Some time down the road I started getting this message on startup:
This: C:\PROGRA~1\NETWOR~1\MCAFEE~1\SCAN.EXE C:Bad command or file name
and then
an "insufficent memory" error after this startup when McAffee was booting up...scanning the system or memory for viruses or something.
A few weeks later I attempted to run my laptop on my home network and installed a 2wire port and did make changes to my TCP/IP settings to use a cable internet connection.
I never did get on the internet.
So I unistalled the 2 wire and changed all my settings back and went to plain old dial-up.
Ever since, when trying to browse the internet, I had this message:
c:\windows\sytem\shdoclc.dll\dnserror.htm
I installed more RAM. Thinking this may help. I now have 256K.
Months later not using my laptop. =( Because it just freezes too much and I can't get on the internet, I discovered a forum that had a suggestion for the dnserror problem. I tried the recomendations (that I pasted in the bottom of this post) about deleting certain registration files.
I did this and restarted my computer. But it didn't help my dnserror.
I had saved my registration to a backup as suggested, and re imported this backup. Things were working fine.
Until I restarted again...
On start up, I now have this message:
"The amount of system memory has changed or the suspend to disk file is absent"
I can only run is SafeMode.
I've looked at PhoenixPIOS Setup Utility
It says my hard disk is 6495 MB
It says I have 640KB of System Memory. Which seems like an odd low number to me.
Extended Memory is: 255 MB
Suspend Mode was"Save to RAM" which I changed to "Save to Disk" thinking it might help (I read that in another forum) It didn't help though.
In SafeMode I uninstalled McAffee and McAffee firewall hoping that might help. Nada.
When I boot up command config line by line...it still actually has McAffee trying to load.
My hard drive is 6.03gigs and I only have 1.34GB left.
I'd really like to get some of my files off of here and burned to disc. Hopefully my external CD burner still works in SafeMode.
The only things people have told me about these problems is that:
"once an Inspiron 3500 power cord goes, the computer is probably overworked and worn out too.."
And that McAffee Firewall "screws your browser up."
McAffee anything and a 2wire won't work. (which I don't care about at this point. I just want to dial up.)
And a computer technician looked at my dns error and had no idea of what else to do. I had already tried a lot of things. And we couldn't see anything that already hadn't been done.
I sure hope you don't suggest using a boot disk in a floppy drive...since I have misplaced my floppy drive. CD is fine.
Am I screwed?
I hope someone can help! Thanks so much if you can!
~Holly
On Wednesday, June 19, 2002 at 9:58 am, Jaime wrote:
>If you get the c:\windows\sytem\shdoclc.dll\dnserror.htm msg, you probably have some
>corrupted winsock keys. Can be caused by a number of programs. AOL has a specified
>winsock that will only work with AOL that it installs and if you try to use it with
>any other ISP, it breaks. MCaffe can also cause this...Try the following:
>
>
>First go to add/remove programs in the control panel.
>Uninstall newdotnet or new.net if you see it.
>If you happen to see SaveNow in the list, uninstall that also
>Go to the Windows Setup Tab.
>Uncheck Communications.
>Click apply.
>Click ok.
>It will ask you to reboot your computer.
>DO NOT REBOOT. Say no.
>Leave the control panel up.
>Go to start>>run>>regedit.
>Highlight My Computer on the left.
>At the top of the registry editor, click on Registry>>export registry file.
>Save it to your desktop.
>Call it Backup.reg
>Make sure the Export Range at the bottom is set to All.
>Once the registry is backed up, browse to each of the following folders or "keys"
>in the registry and delete them:
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\AFVXD
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\DHCP
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\MSTCP
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\Winsock
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\Winsock2
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\WinSock2
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\RemoteAccess
>\Authentication\SMM_Files
>Close the registry editor.
>Go back to control panel.
>Double click add/remove programs.
>Go to the Windows setup tab.
>Highlight the word Communications (not the checkmark box) and click details in the
>bottom right.
>Put a check in Dial up Networking.
>Click Ok.
>Click apply.
>Click ok.
>It will ask you to reboot.
>This time: REBOOT.
>When you get back up, try connecting to the net and browsing.
>
>
>
