Mask Caller ID 2

[MasterRacker]

I have one extension that I'm trying to turn into an "outbound only" courtesy phone. At the moment, it's a DID number that people are calling back in on and we want to stop that.

I can change it to an internal extension, but the Caller ID info will then show our main number and we don't people calling back on that either.

In public unknown numbering I've tried to mask as 1111111111, 0000000000, 1234567890 and 1. In any of those cases, whe I try dialing out that phone I get a wave off so I assume our carrier is not allowing CID info like that.

One thing that does work is spoofing as one of my DIDs that's not assigned to anything. If someone tries to call back in on that they'll get a wave off. It solves the problem but it's a little bit of a kludge - I'd like this number to appear anonymous. Any ideas? (I'm on CM 3.1.4)

Jeff
[small][purple]It's never too early to begin preparing for [/purple]International Talk Like a Pirate Day
"The software I buy sucks, The software I write sucks. It's time to give up and have a beer..." - Me[/small]

 

[4merAvaya]

I use NPA-NXX-0000 in the Public-Unknown table with no problems.

Kevin

 

[wmainc]

Try changing the option "Per Station CPN - Send Calling Number?" to n or r on that station.

 

[98Converter]

Try this:

change public-unknown-numbering 1 Page 2 of 2
NUMBERING - PUBLIC/UNKNOWN FORMAT
Total
Ext Ext Trk CPN CPN
Len Code Grp(s) Prefix Len

7 2225555 8002422121 10


---------------

Change Ext. 2225555 to your 'courtesy' phone extension, and then replace 8002422121 with the number you want to publish outbound...

Thanks,
CJH

We are what we repeatedly do. Excellence, then, is not an act but a habit. ARISTOTLE 384-322 B.C.

 

[MasterRacker]

98Converter, that's what I'm doing. Problem is sending something that's not a real phone number.

wmainc, Either of those options causes the caller ID to display our main number.

4merAvaya, that does work. Is 0000 a standard reserved number on all exchanges? I can dial it and it will ring (I hung up after 3). I did some reverse lookups on various 0000's and always get "Unpublished Land Line". If that's a standard reserved bit-bucket, that will work fine.

Jeff
[small][purple]It's never too early to begin preparing for [/purple]International Talk Like a Pirate Day
"The software I buy sucks, The software I write sucks. It's time to give up and have a beer..." - Me[/small]

 

[98Converter]

Odd...

What if you just leave the CPN field blank after entering the 'courtesy' extension in the Ext Code field, and then make the CPN len 7 or 4 - this should send the 7 or 4 digit extension...



Thanks,
CJH

We are what we repeatedly do. Excellence, then, is not an act but a habit. ARISTOTLE 384-322 B.C.

 

[MasterRacker]

98Converter, the point is I don't want the extension or any of our numbers going out.

Jeff
[small][purple]It's never too early to begin preparing for [/purple]International Talk Like a Pirate Day
"The software I buy sucks, The software I write sucks. It's time to give up and have a beer..." - Me[/small]

 

[SF0751]

What if you:

- Create a new trunk group.
- Have the trunk group consist of POTS lines that you have requested the LEC to mask the outbound CLIC information.
- Send all calls from that extension only to the new trunk group.

Susan
“Before you criticize someone, you should walk a mile in their shoes.
Then, when you criticize them, you are a mile away ...
and you have their shoes.”

 

[MasterRacker]

Susan, I thought of something like that. Problem is this too minor a problem and my mgmt wouldn't want me to jump through all those hoops - got bigger fish to fry. Also, this is very low volume so dedicating a POTs line to create a new trunk is an unnecessary expense I wouldn't get approved.

I ran into another issue as well. I've tried dialing some unusable numbers like nnn-555-0100 and nnn-555-5555. From a land line I get a busy signal. From a Verizon mobile I get a "call cannnot be completed" message. From a Sprint mobile I get sent right to Sprint's live 411 service. Also, one one of our local exchanges It appears that 0000 is a valid number - I get a voice mail system.

It looks like I need to capture return calls myself to avoid causing problems for someone else. I'm thinking I'll create a virtual station on an unused DID extension with no cover path and broadcast that number. Return calls would ring and go nowhere. The actual phone will be an internal extension and uncallable from the outside.

Jeff
[small][purple]It's never too early to begin preparing for [/purple]International Talk Like a Pirate Day
"The software I buy sucks, The software I write sucks. It's time to give up and have a beer..." - Me[/small]

 

[98Converter]

Point it to a vector with a disconnect step...



Thanks,
CJH

We are what we repeatedly do. Excellence, then, is not an act but a habit. ARISTOTLE 384-322 B.C.

 

[MasterRacker]

Now there's an option. I'll have to see which one my users like better.

Jeff
[small][purple]It's never too early to begin preparing for [/purple]International Talk Like a Pirate Day
"The software I buy sucks, The software I write sucks. It's time to give up and have a beer..." - Me[/small]

 

[papagigo1]

98Converter,

I want to give that option a try, what was the command to get to this page?

change public-unknown-numbering 1 ???????

mike

 

[98Converter]

Not sure which piece you want to try... But if it's a disconnect step in a vector - make the DID a VDN, point it to a new vector then disconnect the call.

01 wait-time 2 secs hearing silence
02 disconnect after announcement none

Thanks,
98C

We are what we repeatedly do. Excellence, then, is not an act but a habit. ARISTOTLE 384-322 B.C.

 

[papagigo1]

98Converter,

you said:
Try this:

change public-unknown-numbering 1 Page 2 of 2
NUMBERING - PUBLIC/UNKNOWN FORMAT
Total
Ext Ext Trk CPN CPN
Len Code Grp(s) Prefix Len

7 2225555 8002422121 10


Is this part of a vector command?

 

[98Converter]

Nope - the command is change public-unknown-numbering 1 or change isdn public-unknown-numbering depending on your software release...

Hope this helps.


Thanks,
98C

We are what we repeatedly do. Excellence, then, is not an act but a habit. ARISTOTLE 384-322 B.C.

 

[papagigo1]

That did it, Thanks again 98Converter !

Mike