MAS Modem appears as RNA - RAS Issue?

[Irish1Pat]

More often than I like to admit, a MAS modem will appear to be RNA. In a normal scheme the RAS is temporarily disabled so the alarm out call can proceed. Once the out call is completed the RAS gets re-enabled.
I suspect the RAS re-enabling is not successful at times. Most of the time, I have to disable Remote Access then enable and reconfigure it, that is how I have resolved all but one RNA so far.

Would it be possible to automatically run a scheduled task every so often to enable the RAS? I'm thinking about the at tasks and the backup tasks. I would need help to write a script/batch file.

How else could I insure the MAS modem does not go RNA (presuming no hardware/software failure)?

Pat

 

[ken07734]

are you at the latest SP for your version/platform?

 

[Irish1Pat]

Sorry it has been awhile to get back to this request.

I have several machines that do this and somewhat regularly. The machines that I have checked are on the latest SP and patch for the release. All of the back ends are MSS (for what that is worth).

Pat

 

[definityandcmuk]

Check in the routing and remote access - there is a setting in there where you assign which devide to use for RAS

I will try to log on to a MAS tomorrow and get the exact location