MAS 4.2 shuts down on users after 5+ minutes

[Bobford]

I have a strange one....

MAS 4.2 running through Terminal Services will shut down on SOME users after 5 or so minutes.

The Terminal Server Session keeps running so it doesn't appear to have anything to do with it's Idle Time Settings.

It also does not happen to everyone. Just a handful of users. Normally that would make me suspect something on their workstation but since the Terminal Server Session doesn't shut down I am at a loss as to why this is happening.

Idle Settings are turned off in MAS itself.

Any Ideas??

 

[onesmplwmn]

Are you running MAS 90 or MAS 200?

 

[Bobford]

I am running MAS 200 4.2

 

[dfeller]

Did you check in the User Preferences for the timeout value for those users?

Dawn

 

[Bobford]

Yes. No Idle Settings at all....

This is an ongoing issue that is happening with only one of our companies.

I would think that it was related to their computer if it were not for the fact that the Terminal Server keeps running and connected to them fine.