-
1
- #1
Hi,
I have a problem with trying to set up phones for the directors of our company. Currently they all share a very large, open office space - and wish to be able to pick up each others calls (before they CFNA to the PA's phone) if they're in the office and the others aren't. They are not happy with the 'group pickup' option as it is difficult to tell which phone is ringing from one side of the office to the other.
Currently I have them set up to ring on keys with the person's name labelled next to the key. This is cool as they can be on the phone themselves, see the person's key flashing, and use the "hold" key to switch between calls.
The PROBLEM now is: the ringing seems to occur across ALL phones when *any* number is called. They want it set up so *only* the called number rings, and the key flashes on the other phones against the person's name.
Here's a snippet of what is setup:
REQ: prt
TYPE: 2616
TN 13 9
DATE
PAGE
DES 3310
TN 013 0 00 09
TYPE 2616
CDEN 8D
CUST 0
AOM 0
FDN 7866
TGAR 1
LDN NO
NCOS 0
SGRP 0
RNPG 18
SSU
LNRS 16
XLST
SCPW
CLS CTD FBD WTA LPR PUA MTD FNA HTA ADD HFA
MWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD CCSD SWD LNA CNDA
CFTA SFD MRD DDV CNID CDCA
ICDD CDMD MCTD AUTU
GPUD DPUA DNDD CFXD ARHD CLTD ASCD
ABDD CFHD FICD NAID
UDI HBTD AHD DDGA NAMA MIND PRSD NRWD NRCD NROD
EXR0
USRD ULAD RTDD PGND OCBD FLXD FTTC
CPND_LANG ENG
RCO 0
EFD 7866
HUNT 7866
EHT 7866
LHK 0
AST
IAPG 0
AACS NO
ITNA NO
DGRP
DNDR 0
KEY 00 SCR 7811 0 MARP
CPND
NAME JF
XPLN 27
DISPLAY_FMT FIRST,LAST
01 TRN
02 RNP
03 SCR 7911 0
CPND
NAME JG
XPLN 27
DISPLAY_FMT FIRST,LAST
04 SCR 7822 0
CPND
NAME TS
XPLN 27
DISPLAY_FMT FIRST,LAST
05 CFW 12 7866
06 SCR 7899 0
CPND
NAME NA
XPLN 27
DISPLAY_FMT FIRST,LAST
07
08
09
10
11
12
13
14
15
DATE 23 MAR 2004
REQ: prt
TYPE: dnb
CUST 0
DN 7811
DATE
PAGE
DES
DN 7811
CPND
NAME JF XPLN 27
DISPLAY_FMT FIRST,LAST
TYPE SL1
TN 013 0 00 08 KEY 06 DES 3310 23 MAR 2004
(2616)
TN 013 0 00 01 KEY 04 DES 3310 23 MAR 2004
(2616)
TN 013 0 00 09 KEY 00 H MARP DES 3310 23 MAR 2004
(2616)
TN 013 0 00 00 KEY 03 DES 3310 23 MAR 2004
(2616)
Any help much appreciated!!!!
Cheers,
Paul
I have a problem with trying to set up phones for the directors of our company. Currently they all share a very large, open office space - and wish to be able to pick up each others calls (before they CFNA to the PA's phone) if they're in the office and the others aren't. They are not happy with the 'group pickup' option as it is difficult to tell which phone is ringing from one side of the office to the other.
Currently I have them set up to ring on keys with the person's name labelled next to the key. This is cool as they can be on the phone themselves, see the person's key flashing, and use the "hold" key to switch between calls.
The PROBLEM now is: the ringing seems to occur across ALL phones when *any* number is called. They want it set up so *only* the called number rings, and the key flashes on the other phones against the person's name.
Here's a snippet of what is setup:
REQ: prt
TYPE: 2616
TN 13 9
DATE
PAGE
DES 3310
TN 013 0 00 09
TYPE 2616
CDEN 8D
CUST 0
AOM 0
FDN 7866
TGAR 1
LDN NO
NCOS 0
SGRP 0
RNPG 18
SSU
LNRS 16
XLST
SCPW
CLS CTD FBD WTA LPR PUA MTD FNA HTA ADD HFA
MWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD CCSD SWD LNA CNDA
CFTA SFD MRD DDV CNID CDCA
ICDD CDMD MCTD AUTU
GPUD DPUA DNDD CFXD ARHD CLTD ASCD
ABDD CFHD FICD NAID
UDI HBTD AHD DDGA NAMA MIND PRSD NRWD NRCD NROD
EXR0
USRD ULAD RTDD PGND OCBD FLXD FTTC
CPND_LANG ENG
RCO 0
EFD 7866
HUNT 7866
EHT 7866
LHK 0
AST
IAPG 0
AACS NO
ITNA NO
DGRP
DNDR 0
KEY 00 SCR 7811 0 MARP
CPND
NAME JF
XPLN 27
DISPLAY_FMT FIRST,LAST
01 TRN
02 RNP
03 SCR 7911 0
CPND
NAME JG
XPLN 27
DISPLAY_FMT FIRST,LAST
04 SCR 7822 0
CPND
NAME TS
XPLN 27
DISPLAY_FMT FIRST,LAST
05 CFW 12 7866
06 SCR 7899 0
CPND
NAME NA
XPLN 27
DISPLAY_FMT FIRST,LAST
07
08
09
10
11
12
13
14
15
DATE 23 MAR 2004
REQ: prt
TYPE: dnb
CUST 0
DN 7811
DATE
PAGE
DES
DN 7811
CPND
NAME JF XPLN 27
DISPLAY_FMT FIRST,LAST
TYPE SL1
TN 013 0 00 08 KEY 06 DES 3310 23 MAR 2004
(2616)
TN 013 0 00 01 KEY 04 DES 3310 23 MAR 2004
(2616)
TN 013 0 00 09 KEY 00 H MARP DES 3310 23 MAR 2004
(2616)
TN 013 0 00 00 KEY 03 DES 3310 23 MAR 2004
(2616)
Any help much appreciated!!!!
Cheers,
Paul